If Hardware2u is unable to fulfil your order within the specified period or is able only to supply less than the quantity you ordered of any item, Hardware2u will ask you whether you wish to wait until the goods are in stock or cancel your order. In any case, your credit card will only be billed upon dispatch of your order for delivery. Hardware2u may require additional verifications or information from you before accepting any order. If you wish for your order to be fulfilled, you agree to provide these additional verifications or information.
Hardware2u expressly reserves the right at any time to accept or decline your order for any reason. The receipt of an order confirmation of any kind does not constitute an acceptance of your order or an offer to sell.
Hardware2u wants you to be happy. Hardware2u offers a 30-day money back satisfaction guarantee. Our returns policy means that if you are not satisfied with your purchase we will exchange it or refund your money(excluding sheds,carports and awnings please contact us for details on these), provided :
• you return it within 30 days of delivery (return shipping is customers expense)
Most goods sold on this site come with a Manufacturer's Warranty. Manufacturer's warranties vary on each product. Extended warranties are available directly from select manufacturers. Manufacturer information is subject to change without notice. If you wish to take advantage of any Manufacturer's Warranty, please contact the manufacturer directly.
If for any reason you receive the wrong product or it is damaged during the delivery process, Hardware2u will happily cover the cost of returning the product to us and will dispatch a replacement as soon as possible. Please email us at
for details of this service.