If Hardware2u is unable to fulfil your order within the specified period or is able only to supply less than the quantity you ordered of any item, Hardware2u will ask you whether you wish to wait until the goods are in stock or cancel your order. In any case, your credit card will only be billed upon dispatch of your order for delivery. Hardware2u may require additional verifications or information from you before accepting any order. If you wish for your order to be fulfilled, you agree to provide these additional verifications or information.

Hardware2u expressly reserves the right at any time to accept or decline your order for any reason. The receipt of an order confirmation of any kind does not constitute an acceptance of your order or an offer to sell.

Methods of Payment

Credit cards - Hardware2u gladly accepts the following: Visa, MasterCard, American Express, Bankcard, Paypal and direct debit. Your credit card will only be billed upon dispatch of your order for delivery.
To ensure speedy delivery, please provide all correct details that are requested when you complete you order form. Please consult our Privacy Statement for details on our confidential use of the information you supply to us.

Returns

Hardware2u wants you to be happy. Hardware2u offers a 30-day money back satisfaction guarantee. Our returns policy means that if you are not satisfied with your purchase we will exchange it or refund your money, provided:  

• you return it within 30 days of delivery
• the product is returned in its original condition


If you are not satisfied, simply email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your order details.

In the event of a mistake by Hardware2u or the manufacturer, we will even pay for the return shipping costs.

Manufacturer Warranty

Most goods sold on this site come with a Manufacturer's Warranty. Manufacturer's warranties vary on each product. Extended warranties are available directly from select manufacturers. Manufacturer information is subject to change without notice. If you wish to take advantage of any Manufacturer's Warranty, please contact the manufacturer directly.
 
Our Mistake

If for any reason you receive the wrong product or it is damaged during the delivery process, Hardware2u will happily cover the cost of returning the product to us and will dispatch a replacement as soon as possible. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for details of this service.